Kristianne Manzano

Job Summary

This role is responsible for maintaining and optimizing our software applications, including updating report formats, managing data processes, handling user administration, and responding to support requests of our users. 

This role ensures the smooth operation and efficiency of business-critical applications and provides technical support to end-users. 

Main Responsibilities

• Report Maintenance
  • Create, update and maintain user and internal business reports and documents in the application. 
  • Ensure reports are accurate, up-to-date, and effectively communicating data insights in line with user requirements.
• Process Optimization
  • Design and Optimize data scrapes and automation workflows using Power Automate and similar application to maximise business workflow efficiency through PDF parsing. 
  • Design and implement other automation processes using automation and AI applications and tools.
• User Administration
  • Manage user accounts, including adding and removing users and assigning appropriate access levels. 
  • Ensure user permissions are correctly configured and regularly reviewed. 
• Technical Support
  • Provide technical support to end-users, resolving issues related to the software applications. 
  • Troubleshoot and resolve application-related problems in a timely manner. 
• Documentation and Training
  • Create and maintain documentation for application processes, report formats, and user guides. 
  • Provide training to users on application features and best practices. 

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering or related field (or equivalent experience). 
• Experience Robotic Process Automation (RBA) tools such as Microsoft Power Automate and UiPath. 
• Knowledge of database management systems (DBMS) and data warehousing concepts. 
• Familiarity with other data visualization tools (e.g., Tableau, QlikView) is a plus. 

Professional Values

• Strong work ethic and high attention to detail is a must
• Exhibit professionalism and commitment to the role and to the company’s vision and mission
• Honest, self-aware of professional capabilities, and always open to learn and improve
• Has excellent problem-solving skills
• Drive to continuously learn new things and try out new technologies on the job
• Eager to teach others and provide guidance to new or junior developers

Benefits

• Competitive Salary and performance-based bonuses
• Health, dental, and life insurance
• Opportunities for professional development and training 
• Flexible work environment 
• Collaboration with a talented and collaborative team 

Application Form

Job Summary

We are seeking a proactive and results-driven SME Market Energy Broker to join our dynamic sales team. The Energy Broker will be responsible for responding to inbound leads, processing these leads through our CRM system, compiling tailored sales proposals, and communicating with prospects via email and telephone to close deals. This role requires excellent communication skills, attention to detail, and the ability to effectively manage and convert leads into sales. 

Main Responsibilities

• Sales Funnel Management
  • Respond promptly to inbound leads through various channels (phone, email, website, etc.). 
  • Input and update lead information accurately in the CRM system. 
  • Qualify leads to determine their needs and potential as customers. 
• Deliver Sales Proposals
  • Compile and customize sales proposals based on the specific needs and requirements of each prospect. 
  • Ensure all proposals are accurate, comprehensive, and professionally presented. 
  • Utilize market knowledge and company resources to create compelling proposals. 
• Communication and Follow-Up
  • Send sales proposals to prospects via email. 
  • Follow-up on sent proposals through email and telephone to address any questions and move the prospect through the sales funnel.
  • Build and maintain relationships with prospects to increase the likelihood of closing deals.
• Deal Closure
  • Negotiate terms and close sales deals with prospects. 
  • Meet or exceed sales targets and performance metrics. 
  • Document all interactions and transactions in the CRM system. 
• Customer Support
  • Provide excellent customer service to ensure a positive experience for all prospects and clients. 
  • Address any post-sale queries or issues to maintain customer satisfaction. 
• Reporting and Feedback 
  • Generate regular reports on lead status, sales activities, and performance metrics. 
  • Provide feedback to the sales manager on lead quality and market trends. 

Qualifications

• Education
  • Bachelor’s degree in Business, Marketing, or a related field is preferred but not required. 
• Experience
  • Proven experience in sales, preferably within the energy sector or B2B markets. 
  • Experience using CRM systems to manage leads and sales processes. 
• Skills
  • Strong sales and negotiation skills. 
  • Excellent verbal and written communication skills. 
  • Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint). 
  • Ability to understand and convey energy market information and solutions. 

Professional Values

• Strong work ethic and high attention to details is a must 
• A customer-centric people person who is energised by the opportunity to help customers succeed 
• Exhibit professionalism and commitment to the role, the company, and the creation of the product 
• Honest, Self-Aware of professional capabilities, and always open to learning and improving 
• Drive to continuously learn new things and try out new technologies on the job 

Application Form

Objectives of Role

• The role is responsible for ensuring the quality of the software developed for Energin and its partners 
• You will work with the development team and business stakeholders to define the system requirement and establish the test plan to make sure defects are detected and fixed in accordance to agreed times and schedules

Main Responsibilities

• Interface with clients or business stakeholders to gather and analyze requirements 
• Develop detailed, comprehensive and well-structured test cases, scripts and other testing scenarios base on the requirements
• Estimates, prioritize, plan and coordinate testing activities
• Prepare and manage test environments
• Execute tests
• Document test results
• Communicates test results with the development team
• Analyze the test results and assists the development team in providing solutions to issues
• Conduct defects management by determining the severity and priority of the defects 
• Track the progress of defects
• Investigates the causes of defects and recommend solutions to prevent the issue from recurring
• Interface with users during user acceptance tests
• Performs stress and load testing when necessary
• Ensures testing is done timely according to the Agile-scrum development cycle
• Stay up-to-date with new testing tools and techniques

Required Skills

• Familiar with Azure DevOps, JIRA, or other defect management software
• Familiar with automated testing tools like Selenium, Jenkins, etc.
• Familiar with writing test scripts for automated testing
• Familiar with basic SQL query commands and scripting to validate data 
• Familiar with multi-browser testing
• Self-learner and independent
• Excellent written and verbal communication skills
• Proficient knowledge of Microsoft Office or similar products
• Strong time, interpersonal, and people skills

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Math, or equivalent technical discipline and experience
• Proven work experience of at least 2-3 years in software testing of moderate to advance complex web applications working for a reputable multinational company
• Experience testing APIs
• Experience in various testing discipline – functional, regression, stress/load, automated testing, etc.
• Experience in Agile scrum development cycle
• Experience with security testing is a plus
• Experience with SoapUI and/or JMEter for testing services is a plus
• Must be willing to work during Australian business hours

Professional Values

• Strong work ethic and high attention to detail is a must
• Ability to work with sense of urgency
• Flexible and can adapt to changes in the work environment
• Comfortable working as part of a scrum team and believes the quality of the product is a team responsibility
• Exhibit professionalism and commitment to the role, the company, and the creation of the product
• Honest, Self-Aware of professional capabilities, and always open to learn and improve
• Excellent problem-solving skills
• Drive to continuously learn new things and try out new technologies on the job

Application Form

Main Responsibilities

• This position is an administration role focused on the preparation of sales proposals for the sales team to present to prospective clients.
• The role requires the ability to analyze, interpret and collect invoice information.
• The position holder needs to be energetic, flexible, and highly responsive to the demands of stakeholders.

Required Skills

• Strong organizational skills and strong attention to detail
• Strong initiative and problem-solving skill ability
• Intermediate mathematics skills and analytical skills
• Intermediate level of English speaking skills
• Excellent written and verbal communication skills
• Willingness to develop knowledge about the relevant subject matter of the role
• Competent in the use of Microsoft Office Suite products including the intermediate skill level of MS Word and Excel

Qualifications

• Experience in data entry and administration
• Experience using MS Office applications
• Experience or background in data analysis required, preferably in data visualisation software such as PowerBI
• Demonstrated organizational, planning, and coordination skills
• Experience working independently and as a member of a team
• Experience using CRM software (Preferred)
• Can start ASAP

Professional Values

• Strong work ethic and high attention to details is a must
• Comfortable working as part of a scrum team and believes the quality of the product is a team-responsibility
• Exhibit professionalism and commitment to the role, the company, and the creation of the product
• Honest, Self-Aware of professional capabilities and always open to learn and improve.
• Excellent problem-solving skills
• Drive to continuously learn new things and try out new technologies on the job.

Application Form